MallForAfrica.com is the online destination to purchase the hottest items that are not easily found in local African stores. Purchases made with your MallForAfrica WebCard are shipped directly from the U.S. and delivered to shipping centers for pickup or straight to your door (delivery limitations apply, please see below for additional information).

We ship to Lagos and Abuja ONLY at this time. We plan on expanding shipping to 5 other states in 2010.

After registering on MallForAFrica.com, you may use the following methods of payment for purchasing items:

A. Visa or Mastercard:

Use your Visa or Mastercard to make purchases. First time Visa or Mastercard transactions on MallForAfrica, subject to verification before order is shipped.

B. MallForAfrica WebCard:

Step 1. Purchase a MallForAfrica Webcard from any of our authorized dealers. (Click here for a list of authorized dealers http://mallforafrica.com/information )

Step 2.Click on the Activate Card link at the top right hand corner of this screen to activate your card.

Step 3. Load your card with whatever funds you want to spend on the website. You can load your card by going to one of the branch offices of our bank partners and depositing USD (US Dollars) into the MallForAfrica account with a note providing your account number so that funds will be appropriately credited to your MFA account. Detailed information can be found in the My Account section when you login in under How to Add Fund s to Your MallForAfrica Webcard.

Step 4. Check the MallForAfrica.com website in 1 business day/ 24 hours of deposit to view your account balance and credit. Once your deposit is approved and credited to your account, you are ready to start filling up your shopping cart!

Standard Shipping is delivery to our Ikeja Pick Up Center in Lagos. This option is available at no additional charge to you. There are other shipping options available at additional charges.

No, if you do not have a FirstBank NetSafe Internet Credit Card or a GT Bank Credit Card, you can use the MallForAfrica WebCard to make purchases. Go to the http://mallforafrica.com/information for a list of authorized distributors of the MallForAfrica WebCard or you may send us an email via the Contact Us Page (hot link here) for more information.

In Nigeria, Mall For Africa WebCards are available in Lagos and Abuja for pickup. For a list of authorized distributors, please go to http://mallforafrica.com/information. In the US and UK, Mall For Africa WebCards are available via mail (Please email us via the Contact Us page. MallForAfrica WebCards can be loaded with funds at any FirstBank or GT Bank branch location.

In Nigeria, we ship to Lagos and Abuja pick up centers only at this time. We also provide door-to-door shipping in Lagos (business addresses only). We plan on expanding shipping reach to more states in 2010.

All items purchased can be picked up from one of our pickup centers or delivered to your door step. We only deliver to business addresses. Door-To-Door delivery is available in Lagos only and pickups are available in both Lagos and Abuja. If you choose to pickup an item, pickup addresses will be provided to you as soon as your purchase is complete. In Lagos, the pickup center is in Ikeja and in Abuja items can be picked up in Central Area. All information regarding pickup locations, phone numbers etc is provided to registered members with MFA WebCards and can be found in the Members Only section after login in.

As soon as items arrive you will be informed via SMS, Phone and/or Email.

Items typically take 2 weeks to arrive from the date payment is approved and authorized. Some items may take a little longer depending on if we have to have them shipped to us from our secondary warehouse.

Please note that due to excessive fraudulent activity, orders paid for with Visa or MasterCard will take an additional week for investigation and authorization. For faster service, we strongly recommend using the MallForAfrica WebCard.

If payment is declined or not approved, MallForAfrica reserves the right to cancel your order.

MallForAfrica is not responsible for items left in pick up locations for longer than 10 days after you have been notified of its arrival. Members are given contact details for updates.

A Mall For Africa WebCard is a card that looks like a credit card. This pre-paid card is used to make purchases on MallForAfrica.com and affiliate sites. If you would like to find out how to acquire a card please go to http://mallforafrica.com/information or email info@mallforafrica.com and include your name, email address, phone number and address for further assistance.

Yes custom orders are available to our Executive Members or members who have a minimum of $2,500 USD of funds in their account. Login to your account to make custom orders (minimum purchase may apply)

Yes, it’s your money and you can get it back whenever you want. Simply let us know what amount of your remaining MallForAfrica balance that you would like back and we will transfer the funds in USD. There is an transaction fee of 5% of requested money back, for all fund withdrawals. This applies only if you choose not to buy any item and want the remaining money you funded your account with transferred to a non-MallForAfrica account.

Please read the return and resell policy on the site. The link is located on the bottom left hand corner. Only items that are non functional upon receipt are returnable. Items must be returned within 1 business day. Any item that has been used, tampered with cannot be returned.

To get information on how to fund your MallForAfrica WebCard simply login to your MallForAfrica Account and click on Add Funds. Bank information and simple instructions on how to deposit money into the bank to add funds is listed here. For additional questions, please email us at info@mallforafrica.com.

No. You can not resell items purchased on MallForAfrica. MallForAfrica does not sell products for resale. If you are found reselling items, MallForAfrica may deactivate your account.

Order updates will be emailed to you. Check the bottom of the email next to “Order Date”, “Order Status” will show the stage at which your order is:

Open: Your order has been submitted
Processing: Order has been processed and your account debited
Shipped: Your order has been shipped and is en route to
Received: Your order has been received in by either one of our pick up centers or delivery center
Picked up: Your order has been picked up by you
Cancelled: Your order has been cancelled
Contact Us: Please contact us, there is a problem with your order

Our shipping options are as follows:

Ikeja (Lagos) Pick Up Center – No additional charge

Door to Door for business addresses (available in Lagos only) – Additional charge determined by weight of order.

Abuja Pick Up Center – Additional charge determined by weight of order.

At this time we only provide shipping/delivery service in Lagos and Abuja. We have plans to expand service to other states sometime in 2010. We decided to do this so that we can ensure excellent service for our customers by slowly integrating other areas into our area of service.

Yes, custom orders are available to Registered Members who are at Executive level or members who have a minimum of $2,500 USD of funds in their MallForAfrica account. Minimum purchase may apply.